Team
The people behind Comfort Home Care
MANAGEMENT TEAM
Victoria’s Level 5 Diploma in Leadership and Management demonstrates an advanced understanding of organisational strategy, operational planning, and effective leadership within complex care environments. This qualification equips Victoria with the skills to ensure that our domiciliary care agency operates efficiently, safely, and in compliance with regulatory standards. Her expertise includes staff management, resource allocation, quality assurance, and service development. With these capabilities, Victoria ensures that the agency provides consistently high-quality, person-centred care to all clients, fostering a culture of excellence and continuous improvement.
Level 5 Diploma in Leadership for Health & Social CareLevel 3 Practitioners – Preventing Abuse and Responding to Poor Practice
Level 2 Equality & Diversity
Level 2 Provider Services: Mental Capacity Act
Care Act Safeguarding Adults Update
QA Level 2 Emergency First Aid At Work
Mental Health Fist Aid for Managers
Virtual College Prevent COVID-19
Angela’s Level 3 Diploma in Health and Social Care Support Services highlights her practical expertise in delivering direct care to clients. This qualification ensures Angela is proficient in understanding individual care needs, promoting wellbeing, and maintaining dignity and respect in all interactions. Her skills are vital to the agency’s daily operations, bridging the gap between management and frontline care. Angela ensures that clients receive personalised support, enabling them to maintain independence while receiving high-quality domiciliary care.
Moving & Handling InstructorLevel 3 Business & Finance
Level 2 Principles of Careplanning
Level 2 Provider Services: Mental Capacity Act
Care Act Safeguarding Adults Update
QA Level 2 Emergency First Aid At Work
Enabling Single Handed Care Workshop 2019
IAO Level 3 Diploma in Heathcare Support Services
IAO Level 3 Award in Employment & Personal Learning Skills in Health
Mental Health First Aid for Adults
Virtual College Prevent COVID-19
Clair Ellicott, as Administrator, plays a critical role in the efficient management and sustainability of the domiciliary care agency. Her qualifications provide her with a strong foundation in organisational management, regulatory compliance, and administrative best practices. Clair’s skill set ensures that the agency operates smoothly, allowing care staff to focus on providing outstanding support to clients. Her qualifications support the agency by enabling her to oversee financial management, budgeting, and resource allocation, ensuring the agency remains viable and well-resourced. Maintain comprehensive records of client care, staff training, and compliance documentation to meet regulatory standards. Streamline administrative processes to enhance operational efficiency and reduce staff workload. Support communication between clients, families, and care staff, fostering a professional and responsive care environment. Clair’s administrative expertise ensures that the agency functions cohesively, supporting both the staff and the clients they serve.
BTEC National Diploma in Business & Finance First Aid Trained
Sophie brings a wealth of knowledge, experience, and leadership to her role as Coordinator. Her professional qualifications and hands-on experience enable her to effectively oversee daily operations, ensuring that all care services are delivered safely, compassionately, and efficiently. Sophie’s expertise includes care planning, staff management, and compliance with regulatory standards, which are essential for maintaining high-quality domiciliary care. Her qualifications equip her to: Ensure strict adherence to health and safety regulations, safeguarding both clients and staff. Monitor and evaluate service delivery, ensuring continuous improvement in care quality. Sophie’s coordination ensures seamless service provision, maintaining client satisfaction and supporting the overall operational excellence of the agency.
BTEC in Travel & Tourism.Together, the qualifications held by Victoria and Angela create a robust foundation for the smooth and professional operation of our agency. Leadership and management expertise ensure strategic planning, compliance, and continuous quality improvement. Registered management knowledge guarantees the safe and efficient delivery of services, while frontline care skills ensure that clients’ daily needs are met with compassion and professionalism. This combination of leadership, operational management, and practical care ensures that our agency can provide exceptional domiciliary care, meeting the highest standards of safety, dignity, and wellbeing for all clients. The dedication and qualifications of Victoria and Angela represent the highest standards of professionalism in domiciliary care. Their combined expertise allows our agency to deliver exemplary services, inspire confidence in our clients, and set a benchmark for quality and compassionate care within the community. Clair and Sophie provide a robust support, coordination and administrative foundation for the agency. Their qualifications and experience ensure that domiciliary care is delivered with professionalism, efficiency, and compassion, promoting the well-being of clients and supporting the dedicated staff who care for them.
SENIOR TEAM
QA Level 2 Emergency First Aid At Work
Level 2 Employment Rights & Responsibilities in Health & Social Care
Level 2 Safe Handling of Medication
Care Act Safeguarding Adults Update 2018
Catheter Care Workshop 2018
Equality, Diversity & Human Rights
Challenging Behaviour
First Aid Trained, Moving & Handling Trained.